SAVI AI's Order-to-Cash Agent ingests customer purchase orders in any format, extracts every field with LLM intelligence, validates credit and pricing, creates the SAP Sales Order, manages delivery, and generates the billing document — autonomously.
SAVI AI accepts purchase orders arriving via email, EDI, customer portal uploads, PDF, Excel, and CSV. The LLM extraction engine reads unstructured formats and normalises every field — material code, quantity, price, delivery date, ship-to address — regardless of customer template variation.
Once validated, SAVI AI executes the full SAP Sales and Distribution sequence autonomously — creating the Sales Order (VA01), Delivery (VL01N), Goods Issue (PGI), and Billing Document (VF01). Every transaction uses standard SAP BAPI — no customisation, no middleware.
Credit limit breaches, pricing discrepancies, and delivery blocks are automatically paused and escalated to the right approver — with full context, customer history, and AI-recommended action. The agent resumes the moment a decision is made.
Every order's journey is visible in real time on a live dashboard — from PENDING through PROCESSING, CONFIRMED, DELIVERED, to INVOICED. Role-based access ensures each team member sees only what's relevant: Admin controls everything, Sales manages orders and HITL, Operations tracks fulfilment, and Viewers get read-only dashboards.
Six orchestrated steps — from raw customer PO to SAP billing document — executed autonomously.
Customer POs arrive via email, EDI, portal, PDF or Excel. Ingestion agent parses and queues.
Auto-ingestedLLM extracts all fields: item codes, quantities, prices, dates, addresses — any PO format.
AI PoweredValidates customer credit (FD32) and contract pricing. Flags exceptions for human approval.
ValidatedApproved orders created as SAP Sales Orders via BAPI. Acknowledgement sent to customer.
SAP NativeDelivery created and goods issue posted (PGI). Shipping docs generated.
SAP NativeBilling document created. Invoice emailed to customer. AR open item created.
CompletedOrders acknowledged, shipped, and billed in hours — not days.
Nearly all orders flow through without human touch.
Direct BAPI integration — no staging tables, no ETL, no sync lag.
Credit, pricing, and allocation exceptions go to the right approver with context.
Every order's journey from PO to billing visible on a live dashboard.
LLM handles every variation of customer PO layout — no per-customer template config.
Watch how SAVI AI autonomously orchestrates the complete Order-to-Cash cycle — from PO ingestion to SAP billing — with zero manual intervention.
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Common questions about SAVI AI Order-to-Cash automation.
SAVI AI automates the full O2C cycle: order receipt and validation, credit limit checking, delivery scheduling, goods issue posting, billing document creation, and collections follow-up using SAP SD transactions VA01, VL01N, and VF01.
When an order arrives, SAVI AI retrieves the customer credit exposure from SAP FD32. Orders below 90 percent credit utilisation are automatically approved. Orders between 90 and 100 percent trigger a human review, and orders at or above 100 percent are automatically blocked with a credit manager notification.
HITL is a governance mechanism where the AI pauses and requests human approval before high-risk actions such as approving borderline credit cases or releasing orders with pricing deviations. The approver receives a context-rich notification and can approve or reject with a single click.
SAVI AI monitors all blocked orders in SAP and applies configured business rules to remove appropriate block codes once conditions are met, such as credit memo posted or payment received. Blocks requiring manual intervention are escalated with the reason and suggested action.
The SAVI AI O2C agent uses VA01/VA02 for sales orders, VL01N/VL02N for deliveries, VL60 for goods issue, VF01/VF04 for billing, FD32 for credit management, and VKM1/VKM3 for blocked orders.
Yes. SAVI AI supports inter-company sales, multi-currency pricing with live exchange rate fetching, and orders spanning multiple SAP company codes or plants. Complex transfer pricing and tax determination are handled via native SAP configuration.